FAQ
Can you work with our existing dictation software?
Yes. We can provide a folder location on your pc or network that has an encrypted "feed" to our servers. Aditionally, verification of work receipt and transcription can be automated for your systems.
What is your quality level?
Many firms advertise an average quality score e.g. 98%. We do not believe this has any credibility or relevance to the quality of typing you can expect. firstly this depends a great deal on the quality of dictation in the first place and secondly the type of "scoring" applied to assess quality levels has little relation to the real world. Quality scoring increases cost and is unecessary. It is often advertised by firms outsourcing typing out of the UK. We do not proof read. All of our typing is done by the highest quality typists and is totally unnecessary. When you have employed typists have you ever paid someone to proof read their work? No we think not.